FAQ

General Event Information

  • You can check our Ticket page for more information of the packages, and sale dates.

  • Our ticketing partner is making international payments easy for you from wherever you are. We accept credit & debit cards, buy-now-pay-later, bank redirects, transfers, and wallets.

    Accepted cards***: Visa, Mastercard, American Express, Diners, Discover, Carter Bancaires, JCB, and China Union Pay.
    *** Please ensure with your card issuer that your card is 3DS-enabled (or OTP-enabled) and is authorized for online purchases.

    Accepted bank debits: ACH Direct Debit, Canadian PADs, Bacs Direct Debit, SEPA Direct Debit, and BECS Direct Debit.

    Accepted bank transfers: US, SEPA, UK, Multibanco, Japan Furikomi, and Mexico bank transfers.

    Accepted installments: Affirm, Afterpay / Clearpay, Klarna, and Zip.

    Accepted real-time payments: PayNow, PromptPay, and Pix.

    Accepted wallets: Apple Pay, Google Pay, Secure Remote Commerce, Link, Cash App Pay, MobilePay, PayPal, Revolut Pay, Alipay, WeChat Pay, and GrabPay.

  • No, tickets and packages are non-refundable as we have to pay for your conservation permits immediately upon receiving your payment. But you may resell or transfer your package to friends or family members.

  • Yes, your package is transferable before December 18th 2024.
    We know, for some people, planning months ahead can be complicated — sometimes life happens and you can’t make it.

  • Traveling on safari is a fantastic opportunity to create lifelong memories together. This is an +18 safari experience.

Accommodation

  • We are staying at Para Safari Lodge and Mweya Safari Lodge as a group. In Bwindi, as all the lodges are small, we are staying at 3 lodges all within a 5 minute drive of each other. You can check out more details of our journey and the accommodations along the way on our Journey page.

  • We have personally stayed at all of the places that we are lodging our guests at. Meals at lodges in Uganda typically consist of buffet options. The lodges are clean, comfortable and all have friendly team members to make your stay as welcoming as possible. You can check out more details of our journey and the accommodations along the way on our Adventure page.

  • This is an adult safari experience. All bookings are based on double occupancy per room. You can check out more details of our journey and the accommodations along the way on our Journey page.

Getting to Uganda

  • Although not all cities have direct flights to Uganda, there are connecting flights from other cities. Here are the steps to travel from any city to Uganda: 



    1. Choose a connecting airport: You can choose to connect through various cities depending on your preference and budget.

    Some of the popular airports for connecting flights to Uganda include Dubai, Doha, Istanbul, Addis Ababa, Nairobi, and Kigali.



    2. Book your flight: Once you have decided on your preferred connecting airport, you can book your flight through airlines such as Emirates, Qatar Airways, Turkish Airlines, Ethiopian Airlines, Kenya Airways, or RwandAir. You can book your flight online or through a travel agent. 



    3. Obtain necessary travel documents: Make sure to check the entry requirements for Uganda and obtain the necessary travel documents such as a valid passport, visa, and yellow fever vaccination certificate.


  • There are several airlines that offer flights to Uganda from different parts of the world. The best flight options would depend on your departure location, budget, and preferred travel time. Here are some airlines that fly to Uganda:

    Ethiopian Airlines: This is the most popular airline for flights to Uganda, with flights departing from several major cities around the world. Ethiopian Airlines operates flights to Entebbe International Airport (EBB), which is the main airport in Uganda.

    Emirates: Emirates is another popular airline that operates flights to Entebbe International Airport. They offer flights from various cities around the world and offer good connectivity.

    Qatar Airways: Qatar Airways is a popular airline that operates flights to Entebbe International Airport. They offer flights from several major cities around the world and have a good reputation for their customer service.

    Turkish Airlines: Turkish Airlines operates flights to Entebbe International Airport from several major cities around the world. They have a good reputation for their in-flight service and offer good connectivity.

    Kenya Airways: Kenya Airways is the national carrier of Kenya and operates flights to Entebbe International Airport from several cities in Africa and beyond.

    KLM Royal Dutch Airlines: KLM is a popular airline that operates flights to Entebbe International Airport from Amsterdam.

    When looking for flights, be sure to compare prices, flight times, and layover options to find the best flight option for your needs.

  • Yes, most nationalities require a visa to travel to Uganda. However, some nationality as some nationalities do not need visas. We recommend checking up specific details for your nationality.

    We suggest you apply for an East Africa tourist visa from the Immigration website here https://immigration.go.ug/services/tourist-visa

  • All travelers to Uganda are required to have a yellow fever vaccination certificate.


    We recommend consulting with a healthcare provider before your travel to ensure that you have all necessary vaccinations and medications for your travel plans.

  • Going on a safari in Uganda is an exciting adventure! Bear in mind, charter domestic flights in Uganda have a luggage allowance of 15kgs per person so we recommend packing light!

    Here are some essential items that you should consider packing:

    • Clothing:

      Lightweight, breathable clothes, long-sleeved shirts, long pants, and a lightweight rain jacket are recommended incase we get wet weather. You should also pack a warm jacket for early morning and evening game drives when the temperature can be cooler.

    • Footwear:

      Comfortable, sturdy shoes or hiking boots with good traction are essential for walking safaris and game drives.

    • Sun protection:

      Uganda is close to the equator, so the sun can be intense. Be sure to pack a hat, sunglasses, and sunscreen with a high SPF.

    • Insect repellent:

      Uganda is home to mosquitoes and other insects, so it's important to bring insect repellent containing DEET or other effective ingredients.

    • Camera and binoculars:

      A camera and binoculars are not totally essential as we believe in being present, but they are a good idea to capture the amazing wildlife sightings and landscapes we will experience.

    • Medications:

      Be sure to bring any prescription medications you need, as well as over-the-counter medications such as antihistamines and pain relievers. You should also pack a first-aid kit with bandages, antiseptic cream, and other basic medical supplies.

    • Travel documents:

      Don't forget to bring your passport, travel insurance, and any other necessary travel documents.

    • Cash:

      It's always a good idea to bring some cash with you for tipping and other expenses that may come up during your safari.

    Overall, the key is to pack light, but also make sure you have all the essentials for your comfort and safety during your safari!

About Uganda

  • Uganda is home to wide variety of wildlife and landscapes, making it an amazing destination for safaris.
    Some of the animals you can expect to see on an Ugandan safari include African elephants, lions, leopards, buffaloes, giraffes, zebras, hippos, crocodiles, chimpanzees, and gorillas! In addition to these animals, Uganda is also home to a vast array of bird species including the rare shoebill storks.

    The landscapes of Uganda vary greatly and include stunning forests, breathtaking savannas, and scenic lakes. Some of the most popular safari destinations in Uganda include Murchison Falls National Park and Bwindi Impenetrable National Park. Each of these parks offers a unique safari experience and the opportunity to see different wildlife and landscapes.

  • Ugandans are some of the friendliest people in Africa! The trip is also fully supported by the Ministry of Tourism, and our group has 24/7 security attached to our itinerary.

  • The local currency in Uganda is the Ugandan Shilling. Travellers are welcome to use USD in Uganda and most venues accept VISA and Mastercard.

    Foreign currency exchange is available at the airport, but we suggest bringing USD with you for a better exchange rate.

    Unfortunately most venues do not accept Euros, Chinese Yuan, or wallets such as Apple Pay, Wechat or Alipay.



  • Yes, every lodge we work with has cell phone reception and accessible wifi.

  • It is possible to get a SIM card upon arrival in Entebbe, but this process is arduous to say the least. Ugandan phone registration is not know for being fast or efficient unfortunately. However, all lodges have wifi.